Michael was incredibly helpful from the start with a clear plan for me on how to progress through the different steps. He explained the pros and cons of every move and guided me through every step. He was very responsive given the urgency of things in this market and genuinely cared and put my best interests at priority at all times. It was a pleasure and a great learning experience working with him. He went above and beyond to seek out the best rates for us and I would gladly work with him in future. He also took the time to break down the minutiae of the Mortgage application process and ensured that I was cognizant of the different options and terms and conditions that were available to me to help me make the best decision.